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Terms & Conditions

Welcome to TopSellers.com.au, operated by HYGGO PTY LTD (ABN: 26680569653). These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing or using our website, you agree to comply with the rules outlined below. Please read them carefully before making any purchase.

General Website Use

By using our website, you confirm that you are at least 18 years of age or have the permission of a parent or guardian. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their enjoyment of the website. Unauthorized use, including attempts to disrupt site functionality, is strictly prohibited.

Orders & Contract

When you place an order on TopSellers.com.au, you are making an offer to purchase the selected products. We reserve the right to accept or decline orders at our discretion. A confirmation email will be sent once your order has been accepted and processed. If we are unable to supply a product for any reason, you will be informed promptly and a refund will be arranged.

Pricing & Payment

All prices listed on our website are in Australian Dollars (AUD) and inclusive of GST where applicable. We make every effort to ensure prices are accurate; however, errors may occur. If a pricing error is discovered, we will contact you with the option to reconfirm your order at the correct price or cancel it. Accepted payment methods include Visa, MasterCard, PayPal, Afterpay, and Klarna. All transactions are processed securely through trusted payment gateways.

Shipping & Delivery

Orders are shipped from Australian warehouses, and standard delivery time is 3–10 business days depending on your location. Once dispatched, you will receive tracking details to follow the progress of your order. We are not responsible for delays outside our control such as courier network disruptions or extreme weather events. Customers are responsible for providing accurate delivery details at checkout.

Returns & Refunds

We offer a 14-day return policy from the date of delivery. Products must be in original condition, unused, and returned with all packaging and accessories. For change-of-mind returns, customers bear the return shipping cost. For faulty or incorrect items, we will cover return costs and provide a replacement or refund. Refunds are processed back to the original payment method within 5–7 business days of approval. Our returns policy is in addition to your rights under Australian Consumer Law.

Product Information

We take care to ensure that product descriptions, images, and specifications are accurate. However, slight variations in color, design, or packaging may occur due to manufacturing processes or supplier updates. These differences do not constitute a product fault. If you require clarification about a product, please contact our customer service team before purchasing.

User Responsibilities

As a customer, you agree to:

  • Provide accurate personal and payment information when placing an order.
  • Maintain the confidentiality of your account login details if you create an account with us.
  • Use the website only for lawful purposes and refrain from uploading harmful content.
  • Comply with all applicable Australian laws when using our website and services.

Intellectual Property

All content on TopSellers.com.au, including product descriptions, images, logos, and design elements, is the property of HYGGO PTY LTD unless otherwise stated. You may not copy, reproduce, or distribute our content without prior written permission. Unauthorized use may result in legal action.

Liability Disclaimer

We do our best to ensure our website is accurate and up to date. However, we make no guarantees regarding uninterrupted access, error-free content, or complete accuracy. To the fullest extent permitted by law, TopSellers.com.au is not liable for indirect or consequential damages arising from your use of the website or products purchased. This does not affect your rights under Australian Consumer Law.

Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of those websites. Accessing linked websites is at your own risk.

Changes to Terms

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